Privacy Policy

Effective Date: September 1, 2024  |  Last Updated: September 25, 2026

Cognate Inc (“Cognate,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cognateinc.com and interact with our services.

Information We Collect

Information You Provide Directly

When you contact us through our website, we collect:

  • Name and job title
  • Company name
  • Email address and phone number
  • Service of interest
  • Message content

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

  • IP address and browser type
  • Pages visited and time spent on those pages
  • Referring website address
  • Device type and operating system

Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through the cookie consent banner displayed on your first visit. We use the following categories of cookies:

  • Necessary: Essential for the site to function. Always active.
  • Functional: Improve usability and remember your preferences.
  • Analytics: Help us understand how visitors use the site.
  • Performance: Measure and improve site performance.
  • Advertisement: Deliver relevant advertisements and track campaign effectiveness.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and schedule consultations
  • Provide and improve our consulting services
  • Send relevant updates, insights, and service information (with your consent)
  • Analyse website usage to improve content and user experience
  • Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Service providers: Trusted third parties who assist in operating our website and conducting our business (e.g. email delivery, CRM platforms), bound by confidentiality agreements.
  • Legal authorities: When required by law, court order, or governmental regulation.
  • Business transfers: In connection with a merger, acquisition, or sale of company assets.

Third-Party Services

Our website uses the following third-party services which may collect data independently under their own privacy policies:

  • Google Fonts – Typography delivery (Google Privacy Policy applies)
  • Gravatar – Avatar images for blog author profiles

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data.
  • Opt-out: Opt out of marketing communications at any time.
  • California residents (CCPA): You have the right to know what personal information is collected, to request deletion, and to opt out of any sale of personal information. Cognate does not sell personal information.

To exercise any of these rights, please contact us at privacy@cognateinc.com.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact: